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Case study

Dom wanted to stop running Neighbours on gut feel.

The goal was simple: know on Monday morning whether last week actually made money.

St Kilda, Melbourne~20 staff6 years tradingTapTouch POS

An illustrative week

Illustrative figures for a cafe of Neighbours' size. They show the kind of shift owners see in the first weeks, not audited results pulled from Neighbours' account.

Food cost

34%

29%

Sunday spent on the numbers

~3 hours

~15 minutes

Knowing a week made money

Quarterly P&L

The next Monday

The problem

Nine months of data. Zero visibility.

Dom had nine months of POS data, a payroll spreadsheet he updated every week, and fourteen suppliers sending PDF invoices to his inbox. He knew his weekly revenue roughly. But whether the week had actually been profitable, after wages, food costs, and fixed costs, he could not say until his accountant ran the quarterly P&L. By then, the weeks that were quietly losing money were already three months behind him.

The solution

One screen. Every Monday.

MyFacit puts the three inputs that decide a week in one place. POS totals exported from TapTouch, staff rates entered once, and supplier invoices that land as they arrive across the week. The Monday view sets revenue, wage cost, and food cost for the week just gone side by side, while there is still a next week to change something about it. That is the workflow Neighbours is set up on.

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